1. What Are Cookies and Similar Technologies
Cookies are small text files that are stored on your device (computer, tablet, smartphone, or other electronic device) when you visit our website. They help us provide you with a better, faster, and safer experience by remembering your preferences, analyzing how you use our site, and enabling certain functionalities.
Similar Technologies We Use
- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that help us analyze website usage and email effectiveness
- Local Storage: Technology that stores data locally on your device for enhanced functionality and performance
- Session Storage: Temporary storage that expires when you close your browser session
- Flash Cookies: Data stored by Adobe Flash Player to remember settings and preferences
- HTML5 Storage: Advanced web storage capabilities for improved user experience
- Device Fingerprinting: Collection of device characteristics for security and fraud prevention
- Server Logs: Automatic recording of website interactions for analysis and improvement
2. How and Why We Use Cookies
We use cookies and similar technologies for several important purposes that enhance your experience and help us improve our services:
Essential Website Functions
- Authentication: To remember that you're logged in and maintain your session security
- Shopping Cart: To remember items you've added to your cart during your browsing session
- Order Processing: To facilitate smooth order placement and payment processing
- Security: To protect against fraud, unauthorized access, and security threats
- Load Balancing: To distribute website traffic efficiently across our servers
User Experience Enhancement
- Preference Storage: To remember your nutrition calculator settings, dietary preferences, and customization choices
- Language and Region: To display content in your preferred language and regional format
- Accessibility: To remember accessibility settings and preferences for users with disabilities
- Form Data: To temporarily store form information to prevent data loss during navigation
Performance and Analytics
- Website Performance: To monitor and improve website loading times and functionality
- Usage Analytics: To understand how visitors interact with our website and identify popular content
- Error Tracking: To identify and resolve technical issues and improve website stability
- A/B Testing: To test different versions of web pages and features to optimize user experience
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for our website to function properly and cannot be disabled without affecting basic functionality:
- Session Management: Maintain your browsing session and keep you logged in
- Security Tokens: Protect against cross-site request forgery and other security threats
- Load Balancing: Ensure optimal website performance by distributing traffic
- Cookie Consent: Remember your cookie preferences and consent choices
- Shopping Cart: Maintain items in your cart during your visit
- Payment Processing: Enable secure payment transactions
Functional Cookies (Optional)
These cookies enhance your experience by remembering your preferences and settings:
- User Preferences: Remember your nutrition calculator settings, dietary restrictions, and customization choices
- Language Settings: Store your preferred language and regional preferences
- Accessibility Options: Remember accessibility settings for improved usability
- Recently Viewed: Keep track of recently viewed products and pages
- Form Auto-fill: Remember previously entered information for convenience
- Theme Preferences: Store visual theme and display preferences
Analytics Cookies (Optional)
These cookies help us understand how visitors use our website so we can improve our services:
- Page Views: Track which pages are visited most frequently
- User Journey: Understand how users navigate through our website
- Popular Content: Identify the most engaging content and features
- Performance Metrics: Monitor website speed, loading times, and technical performance
- Error Tracking: Identify and resolve technical issues and bugs
- Traffic Sources: Understand how visitors find our website
- Device Information: Analyze device types and screen sizes for optimization
Marketing Cookies (Optional)
These cookies are used to deliver relevant content and track the effectiveness of our marketing efforts:
- Personalized Content: Display content tailored to your interests and preferences
- Campaign Tracking: Measure the effectiveness of our marketing campaigns
- Conversion Tracking: Track successful orders and customer actions
- Retargeting: Show relevant advertisements on other websites you visit
- Social Media Integration: Enable sharing and social media functionality
- Email Marketing: Track email campaign performance and engagement
4. Third-Party Cookies and Services
Some cookies on our website are set by third-party services we use to enhance functionality and analyze performance:
Payment Processing Partners
Our payment partners may set cookies to:
- Process transactions securely and prevent fraud
- Remember payment preferences and methods
- Comply with financial regulations and security standards
- Provide customer support for payment-related issues
Analytics and Performance Services
We use third-party analytics services to understand website usage:
- Google Analytics for comprehensive website analytics
- Performance monitoring tools for website optimization
- Heat mapping services to understand user behavior
- A/B testing platforms for feature optimization
Customer Support Tools
Our customer support platforms may use cookies to:
- Provide live chat functionality and support
- Track support ticket history and interactions
- Improve customer service quality and response times
- Analyze common support issues and questions
Content Delivery Networks
We use CDN services that may set cookies to:
- Optimize content delivery and website performance
- Provide security protection against attacks
- Cache content for faster loading times
- Monitor and analyze traffic patterns
5. Cookie Duration and Persistence
Cookies have different lifespans depending on their purpose and type:
Session Cookies (Temporary)
These cookies are automatically deleted when you close your browser:
- Shopping cart contents and session data
- Temporary security tokens and authentication
- Form data and navigation state
- Load balancing and performance optimization
Persistent Cookies (Stored)
These cookies remain on your device for a set period or until manually deleted:
- Short-term (1-30 days): Login sessions, recent preferences, and temporary settings
- Medium-term (1-12 months): User preferences, language settings, and functional choices
- Long-term (1-2 years): Analytics data, marketing preferences, and performance optimization
Cookie Refresh and Updates
Some cookies are automatically refreshed or updated:
- Security cookies are refreshed regularly for protection
- Analytics cookies may be updated with new interaction data
- Preference cookies are updated when you change settings
- Marketing cookies may be refreshed based on campaign schedules
6. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept All: Enable all cookies for the full website experience
- Reject: Disable all non-essential cookies
- Customize: Choose specific cookie categories to enable or disable
- Learn More: Access detailed information about our cookie practices
Cookie Customization Options
Our customization interface allows you to control:
- Essential cookies (always required for basic functionality)
- Functional cookies for enhanced user experience
- Analytics cookies for website improvement
- Marketing cookies for personalized content and advertising
Browser Cookie Controls
You can also manage cookies through your browser settings:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy > Advanced
Mobile Device Cookie Management
On mobile devices, you can manage cookies through:
- Mobile browser settings and privacy controls
- Device-level privacy and advertising settings
- App-specific cookie and tracking preferences
- Operating system privacy controls
7. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
Essential Cookies (Cannot be Disabled)
These cookies are required for basic website functionality and cannot be disabled without breaking core features.
Functional Cookies (Optional)
Disabling functional cookies may result in:
- Loss of personalized settings and preferences
- Need to re-enter information on each visit
- Reduced convenience and user experience
- Limited access to customization features
Analytics Cookies (Optional)
Disabling analytics cookies may result in:
- Reduced ability to improve website performance
- Less personalized content recommendations
- Slower resolution of technical issues
- Limited insights into user preferences
Marketing Cookies (Optional)
Disabling marketing cookies may result in:
- Less relevant advertising and content
- Repeated display of the same advertisements
- Reduced effectiveness of promotional offers
- Limited social media integration features
8. Cookie Security and Privacy Protection
We implement comprehensive security measures to protect cookie data:
- Encryption: Sensitive cookie data is encrypted to prevent unauthorized access
- Secure Transmission: Cookies are transmitted over secure HTTPS connections
- Access Controls: Strict controls limit who can access cookie data
- Regular Audits: We regularly review and audit our cookie practices
- Data Minimization: We collect only necessary cookie data for specific purposes
- Retention Limits: Cookies are automatically deleted when no longer needed
- Third-Party Oversight: We carefully vet all third-party cookie providers
- Compliance Monitoring: Regular compliance checks ensure adherence to privacy laws
9. International Cookie Compliance
Our cookie practices comply with international privacy regulations:
- GDPR (European Union): Full compliance with European cookie consent requirements
- PIPEDA (Canada): Adherence to Canadian privacy legislation
- CCPA (California): Compliance with California consumer privacy rights
- ePrivacy Directive: Following EU electronic communications privacy rules
- LGPD (Brazil): Compliance with Brazilian data protection regulations
10. Children's Privacy and Cookies
We are committed to protecting children's privacy:
- Our services are not directed to children under 16 years of age
- We do not knowingly collect cookie data from children
- Parents can contact us to request deletion of any child's data
- We implement age verification measures where appropriate
- Special protections apply to any data from minors
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Website Notice: Post the updated policy on our website with a new "Last updated" date
- Email Notifications: Send notifications to registered users about material changes
- Consent Refresh: Request new consent for significant changes to cookie practices
- Prominent Display: Highlight important changes through website banners or notices
- Grace Period: Provide reasonable time for users to review changes before implementation
We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices and your choices.
12. Contact Us About Cookies
If you have questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us:
For more information about our overall data practices, please see our Privacy Policy. We are committed to addressing your cookie-related concerns promptly and transparently.